BEHIND THE SCENES: What Happens When You Order a Custom Counter from Stoneworks?

Nowadays, when almost everything we could want is available with a click of a button– it can be hard to visualize just how much goes into all of our favourite things. Surfaces and countertops from Stoneworks are no exception! Our customer service is so seamless, you may wonder if we pulled your custom order out of the ground as-is. Of course, millions of years and thousands of work-hours go into each slab behind the scenes. Read on for more!

STEP 1

Millennia of geothermal activity leads to the creation of a specific mineral, sought after for its durability and beauty.

STEP 2

A force of labourers and machines pull the mineral from the ground and divides it into slabs for commercial sale. Alternatively, some of this mineral may be reengineered into a synthetic material.

STEP 3

Stoneworks buyers select the mineral that will become your surface or countertop. Their years of experience give them a keen eye for details and defects. Synthetic materials are also purchased with care for its quality and resilience.

STEP 4

Our technicians take your chosen slab and mount it onto Stoneworks’ industrial saw table. Most slabs of material weigh upwards of hundreds of pounds.

loading-slab-onto-saw-table

STEP 5

Sophisticated software is loaded with a custom layout, allowing a “bridge saw” to precisely cut the perimeter of your surface or countertop.

bridge-saw-cutting-granite-slab

STEP 6

The custom shapes are then put on a high-tech CNC (Computer Numerical Control) stone mill that removes any cutouts and polishes the edges down to the narrowest degree. This exact control allows for near-unlimited customization.

CNC-machine-cuts-custom-granite-shape

STEP 7

Stoneworks’ experienced craftsmen then go over the piece(s) by hand, ensuring each is cut, shaped and polished to perfection. Any defect or mistake is corrected in-house so you always end up with a quality product.

team-member-sanding-edges-by-hand

STEP 8

Careful technique and protective, A-frame carts are used to glide your custom product to its destination. Our expert delivery and installation service will carry your custom surface or countertop across the finish line!

final-step-slab-in-a-frame

…And that’s it! It may take eons to lead up to this point, but you are closer than you’ve ever been to improving your home or business with a custom countertop or surface. The real first step happens when you contact or visit us here at Stoneworks. Get the ball rolling on your dream project today!

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